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Refund for Cash on Delivery Orders

In case of return and the payment method was cash on delivery, the customer is eligible for cash refund within 10 days and after the 10 days if the customer was unreachable for 10 days the money will be refund via voucher and the customer can’t request to take it in cash anymore

Important Delivery Information:

A signature is required upon receipt of the shipment.

We insure all packages in transit from sssports.com to the delivery address against theft and incidental damage. Once the package has been signed for it is no longer insured by SEKEM.

We ship with R2S and Egypt Express companies for the EGYPT.

Estimated delivery times are to be used as a guide only and resignation from the date of dispatch. SEKEM is not responsible for any delays caused by customs clearance processes.

SEKEM reserves the right to add extra charges to the shipping delivery if your location is in a remote area.

If you want to cancel or refund your order, please head our Contact page and follow the steps to lodge a request.

Please note that if your order has already been shipped and you want to cancel it, you will need to receive it first and then follow the return process.